O2 Clinic (Antwerpen)

I underwent a hair transplant at 2pass Clinic (O2 Clinic) in March 2025. I chose this clinic because it presents itself as a leader in transgender care and feminine hairline restoration.

Unfortunately, my experience was deeply disappointing and emotionally distressing. During my consultation, I was quoted for approximately 3,500 grafts over 7 hours, specifically to feminize and round my hairline following previous facial feminization surgery (FFS) with another surgeon who does not perform transplants. However, my operative report later revealed only 2,800 grafts were implanted, and the procedure lasted just over 5 hours. I was never informed of this reduction or asked to consent to it, and the total price remained exactly the same, no adjustment was made despite performing fewer grafts than agreed. I was also told that another patient had been waiting for 20 minutes while my procedure was still ongoing, which led me to believe my surgery was rushed to fit their schedule.

The operative report lists the technicians only by first names “Vedat & Firat”, with no surnames or professional credentials, making it impossible to verify who handled the procedure or whether they were licensed medical professionals. This lack of transparency is highly concerning for a medical clinic.

After the procedure, I reached out several times to express concerns about the scar coverage and shape of the new hairline, which did not reflect what had been discussed. The scar is still visible due to the minimal number of implanted hairs in front of it, essentially just a thin line of coverage. I have a very healthy donor area, and I cannot understand why they insist that my desired results were “anatomically impossible.” It feels like an excuse to justify underperformance and over-scheduling. Rather than acknowledging that my surgery may have been rushed, they shifted blame on my anatomy, which I find both untrue, dismissive and ultimately bad faith.

My emails were ignored for weeks, and I eventually had to send a formal legal request to access my medical file under Belgian patient rights law and GDPR. The clinic finally replied, not with support or accountability, but with a threatening letter warning me about “defamation” if I shared my experience publicly.

The outcome has been disappointing: the transplanted hairs are coarse and curly, contrasting with my naturally straight hair, and the scar area remains visible.

As a transgender woman, this has been painful, I trusted this clinic to help me feel more comfortable in my appearance, but I left feeling unheard, rushed, and dismissed. I am sharing this so others, especially trans women seeking hairline feminization, can make fully informed decisions before choosing where to place their trust.

Na jaren broekjes met pads te dragen die soms afzakte, scheef zaten of perongeluk te hoog opgetrokken. Niet geschikt voor zwemen en sporten. Heb ik besloten een bilvergroting te ondergaan. Ik koos voor implantaat omdat ik met eigen vet veel risico vond. Vetcellen kunnen afnemen of vermeerderen dus Vandaar implantaten. Het is nu 5 weken geleden en ben super tevreden geeft zoveel vrijheid. Littekens zijn alleen nog wel zichtbaar als ik ontkleed ben maar verder zie je ze niet. En de Littekens zullen nog verder herstellen maar heeft tijd nodig. Waarom deze kliniek ik kwam hier voor de tweede operatie omdat je goed en deskundig wordt geholpen en un gasthuis is echt super opvang en leer je verschillende mensen kennen.

Heel blij deze kliniek gevonden te hebben. Nadat een liposuctie van de onderkin mislukt was in een andere kliniek, heeft dr Van Nimmen mij “gered”. Heel professioneel en eerlijk advies en het resultaat is prachtig ! Ik kan weer met zelfvertrouwen door het leven !